Text us in WhatsApp for more info, quick clarification before registration, policy questions, or practical support direction when a family needs help outside the app.
Usually the faster support channel for practical follow-up. Because our admin team handles a very high volume of enquiries from families every day, please allow 2-3 working days for a response. If you still do not hear from us after two working days, send one polite follow-up message in the same WhatsApp chat.